Connect once.
Reach everywhere
Automate customer communication, notifications, and support workflows using your own WhatsApp Business account.
- Consent-first
- Own WABA & Meta-compliant
- Built for Indian businesses
Build workflows around your own WhatsApp Business account, connect business events , route conversations , and keep every message consent-based , policy-aware , and auditable
Automated Notifications
Trigger order, appointment, and service updates directly from your existing business backend.
Customer Support Inbox
Manage opted-in customer conversations, team assignments, notes, and 24-hour service window follow-ups.
Workflow Automation
Build trigger-based automations for status updates, notifications, routing, and CRM synchronization.
Everything needed for
compliant workflows.
Automated Notifications
Trigger order, appointment, and service updates from your systems.
Customer Support Inbox
Manage opted-in conversations, notes, assignment, and follow-ups.
Workflow Automation
Build event-based flows for reminders, routing, and status changes.
CRM Integration
Connect enquiries, tickets, customers, and lifecycle events.
Consent & Verification
Enforce opt-in records, 24-hour service windows, and approved templates.
AI-assisted WhatsApp workflows
Optional draft assistance for support teams, with human review paths so your team responds faster with accuracy.
Practical workflows for
opted-in customers.
Order updates
Send timely transactional confirmations, shipping status, and receipts using pre-approved Meta templates.
Customer support
Handle incoming queries with team collaboration, response routing, and quick reply shortcuts.
Appointment reminders
Reduce no-shows with scheduled reminder messages and quick confirmation buttons.
Business notifications
Trigger critical alerts, account updates, and verification codes through dependable API delivery.
Connect through approved
infrastructure.
Official WhatsApp Business API
Connect via Meta Cloud API or through approved BSPs like Twilio and MSG91 using your own verified business credentials.
Consent & verification safeguards
Opt-in source tracking, automatic opt-out keyword detection (STOP, UNSUBSCRIBE), and auditable communication logs.
Onboarding & technical guidance
Assistance with Meta business verification, phone number migration, template approvals, and webhook integration.
Simple monthly plans.
Pay Meta directly for messages.
Seen charges only for the software. WhatsApp conversation charges are billed to your own WhatsApp Business account by Meta at Meta's rates, with no markup from Seen on any plan. All prices are in rupees and exclude 18% GST.
Basic
For one team getting started on WhatsApp.
Start with Basic₹499/ month
plus 18% GST
- 1 WhatsApp number
- 1,000 contacts
- 1 team seat
- Advanced chatbot logic
- Bulk campaigns (CSV, segments, scheduling)
- Proactive messaging pack
- WhatsApp Calling
- WhatsApp Groups
- API, SDK and MCP access
- Outbound webhooks
- AI template writer
- AI Copilot and AI replies
Pro
For teams that connect Seen to their own systems.
Start with Pro₹1,499/ month
plus 18% GST
- 3 WhatsApp numbers
- 10,000 contacts
- 5 team seats
- Advanced chatbot logic
- Bulk campaigns (CSV, segments, scheduling)
- Proactive messaging pack
- WhatsApp Calling
- WhatsApp Groups
- API, SDK and MCP access
- Outbound webhooks
- AI template writer
- AI Copilot and AI replies
Custom
Start small and pay only for what you add.
Build your planfrom₹299/ month
plus 18% GST, plus the extras you pick
- 1 WhatsApp number included
- 500 contacts included
- 1 team seat included
- Advanced chatbot logic (extra)
- Bulk campaigns (CSV, segments, scheduling) (extra)
- Proactive messaging pack (extra)
- WhatsApp Calling (extra)
- WhatsApp Groups (extra)
- API, SDK and MCP access (extra)
- Outbound webhooks (extra)
- AI template writer (extra)
- AI Copilot and AI replies (extra)
Build your own plan
The Custom plan starts at ₹299 a month. Add numbers, contacts, seats and features, and see the monthly price as you go.
+1 WhatsApp number
+₹199
Connect an extra phone number.
+5,000 contacts
+₹149
Raise your contact ceiling.
+1 team seat
+₹99
One more agent in the shared inbox.
Bulk campaigns
+₹249
CSV uploads, segment targeting and scheduling.
Proactive messaging pack
+₹149
Ready-made order and reminder templates.
WhatsApp Calling
+₹299
Take and place WhatsApp calls with call logs.
WhatsApp Groups
+₹199
Create and message WhatsApp groups.
API + SDK access
+₹499
REST API, official SDKs and MCP access.
Outbound webhooks
+₹199
Signed event webhooks to your own system.
AI template writer
+₹299
Draft templates from a description. 20 per month.
AI Copilot & AI replies
+₹399
Dashboard assistant and AI reply step in chatbots.
Advanced chatbot logic
+₹199
Branching, tagging, hand-off and webhook steps.
12-month analytics history
+₹149
Keep trend data for a year.
Your plan, per month
₹299+ GST
₹352.82 with 18% GST
Every plan includes
- Shared team inbox with labels and notes
- Contacts, segments and media library
- Template builder, including OTP templates
- Chatbot builder with basic steps
- Delivery and read analytics
Need something else, or several accounts? Talk to us.
Start building your WhatsApp workflows
- Consent-first opt-in
- Own Meta WhatsApp Business account
- Meta Cloud API direct